Agility ONTAP

Agility ONTAP provides all of the function of the premised based system, except it is hosted in the cloud. Key Benefits of Agility ONTAP vs other hosted solutions:

  • Private Virtualized Voice Cloud – your own instance; server not shared with other companies providing a secure environment
  • Complete Redundancy – between the COLO, the circuit providers, and your location
  • Remote and Work at Home Options – full offering of Avaya IP Office features like twinning, mobile apps, and softphones, ensure that your workers are always available when you need them, eliminates downtime, and reduces commute times
  • Voice Circuit and Voice Application Management – we work with the network providers for you
  • Web Management – we maintain your system remotely and ensure your software is up-to-date
  • More Collaboration Features – IM, Presence, and Conferencing allows employees and clients to connect and share information instantly
  • Robust Contact Center Solutions – call reporting, call recording, smart phone queues and more