Today, generating new business and retaining customers are top priorities for many companies. Personnel from sales, customer service and accounting, are at the forefront of interactions with new and existing customers. Companies continue to thrive by providing the best in all areas to increase profitability and efficiency, and decrease cost. To achieve these goals, the Vuesion® call recorder helps companies listen to their customers, identify what is working and what needs improvement. This valuable information can be shared throughout the enterprise.
- Scalable from small groups to enterprise multi-site businesses
- Intuitive and familiar user interface
- Enhance customer service and provide measurable quality assurance
- Increase employee/agent productivity with new agent training based on recorded conversations
- Improve security with emergency numbers recording and malicious calls recording
Vuesion software runs on standard servers, standard operating systems and standard SIP protocols.