Calyx Software

Edward M - System Engineer

Calyx Software

Hands Down AgilityCG is a top notch company!!! To start off, our Solutions Consultant is the best sales rep I ever had. I love calling her because I know at the end of our conversation whatever issue I had she will make sure it gets addressed or will provide a solution for it. Then, there’s the implementation engineer, he did an amazing job of installing our phone systems in all of our three locations. This guy knows the Avaya products inside and out, so every chance I get I make it a point to pick this man’s brain. When calling in for support, it’s hardly ever a wait to get someone and when I do they typically know what the problem is and resolve the issue quickly so I can get on with my day. The support engineers have all helped me get out of some tough jams. I really don’t know what we would do without those guys. The Support agreement with those gentlemen on the support team is worth its weight in gold. It’s the best insurance policy you can have when dealing with these Avaya products. And finally, Erin and her leadership, helps pull all the different areas of service together. Whenever we have a project in mind Erin steps in and puts all the players in place and makes sure the project is on the road of success. We are very happy with their services and highly recommend them as your Avaya Provider. The whole staff are truly great people and a pleasure to work with.